the columbia gas choice service
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If I choose a new gas supplier, who will respond to emergencies? |
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Yes. If you have never participated in Choice and want to keep Columbia Gas of Pennsylvania/Maryland as your supplier, no action is required by you. Columbia Gas will automatically remain your supplier of record. |
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No. The Choice program has open enrollment. You may elect to sign up at any time. It can take up to two bills to reflect your choice of supplier. |
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Yes, but if the term of your current agreement has not expired, you may want to contact your current supplier regarding its policy on early cancellations. |
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Call us toll-free. The Columbia Gas Energy Marketplace Hotline is staffed with customer service representatives who can answer your questions about Choice, provide you with the latest list of suppliers, and guide you through the process. Call us at 1-888-275-4674. |
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The Columbia Gas Choice program is an opportunity for our residential and small commercial customers to buy their natural gas from another supplier who may be able to offer pricing options not available from a regulated utility. Columbia Gas will still distribute the gas to your home, read your meter, respond to any emergencies and provide the superior service you have come to rely on for over 100 years. |
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It depends on your choice of a natural gas supplier. Columbia Gas has agreed to bill for natural gas usage on behalf of certain participating suppliers. If your chosen supplier is one of these, you will receive one combined bill detailing both gas and distribution charges every month. If not, you will receive two separate bills - a distribution service bill from Columbia Gas and a bill from your supplier for your gas supply. |
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Yes. In addition to providing you with our regular distribution and pipeline services, Columbia Gas will remain as an option for the supply of natural gas to your home. |
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Simply select
a qualified supplier and enter into an agreement with them. The
supplier will then enroll you in the Choice program and Columbia
will make the necessary changes to your account. An updated list
of qualified suppliers is available by following these links: |
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Columbia Gas, as a state-regulated utility, is required to contract for certain levels of guaranteed gas supply to cover even the coldest days in winter. These costs, as well as state taxes, must be passed along to customers in one uniform rate. With Choice, unregulated gas suppliers who have pricing options that are not available to regulated utilities, and are not subject to certain taxes, can pass savings along to you. |
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It's the right thing to do. Columbia Gas believes that homeowners and commercial customers should be able to buy gas from a variety of competitive suppliers, just as industrial customers have done for many years. We call it "energy economic democracy," and it's at the heart of our Choice program. Columbia believes that by opening the market to competition, our customers can take advantage of pricing options and new services. And that raises the level of satisfaction for everyone. |
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Your total natural gas charge is divided into 2 parts: the gas supply charge (the cost for the gas) and the distribution charge(the cost of delivering that gas to your home or business). The "price to compare" is the cost of gas per hundred cubic feet (Ccf) that you pay to Columbia if you purchase the gas from us. Use this price to comparison shop with other suppliers. |
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Our gas supply cost is subject to change on a quarterly basis, in January, April, July and October. We pass on the cost of gas to our customers with no mark-up or profit. In order to bill you accurately for gas charges we may adjust your rate up or down based on the cost of gas for the previous quarter. |
