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We
Deliver...
Safety tips for around the home.
Protect
your meter and natural gas appliances from flood damage
If you
smell a strong gas odor after a flood
Columbia Gas advises customers that if you notice a strong gas odor, or
if there is other evidence of a natural gas leak, do not enter the premises.
- If you
smell the odor of natural gas inside your home, please leave immediately
- As a
precaution, do not smoke, make a spark or flame, switch the lights on/off
or raise/lower the windows
- Call
the 24-hour emergency number for Columbia Gas of Pennsylvania at 1-888-460-4332
or your local emergency response number, from nearby
- Stay
nearby until a gas company representative arrives, or leave a note on
you door stating where you can be reached.
- Don't
return until you get the all-clear indication that all is safe.
What
to do in the event of a flood
- Turn
off electrical power to each appliance and leave it off
- Shut
off the natural gas supply valve to the appliance (usually found on
the gas line to the appliance). Do not attempt any further work until
this has been done.
- Any natural
gas appliance that is removed must have the open end of the pipe leading
from the valve to the appliance capped or plugged. This is to prevent
the back flow of floodwater into the gas piping system. You can do this
by using plugs or pipe caps available at hardware and plumbing supply
stores.
- If you
are evacuating your premises, shut off your gas valve at the meter.
You can turn your gas off at the main shut-off valve on the inlet pipe
next to your gas meter. Using a wrench or other suitable tool, give
the valve a quarter turn in either direction so that it is crosswise
(perpendicular) to the pipe.
How to
restore service
If the natural gas is shut off at the meter, do not try to turn it back
on. Call Columbia Gas at 1-888-460-4332 to restore gas service, or contact
a licensed plumber or contractor.
What
to do after a flood
If water levels were enough to cover the gas meter, call Columbia Gas
to check your meter and regulator before using your gas system. Floodwaters
may have shifted your home or caused other stresses to the natural gas
piping, possibly resulting in a natural gas leak.
As wet electrical
wiring is extremely hazardous, ensure the main electrical supply is shut
off. The appropriate jurisdictional inspector must inspect all electrical
wiring in buildings that have been partially or fully covered by floodwater
before being put into service again. Any loose wires should be considered
"live" and a definite hazard.
If flooding
has been severe, natural gas appliances should not be used until inspected
by a licensed plumber or contractor. However, the cost of restoring some
appliances to a safe operating condition may exceed the cost of a new
appliance.
Do not attempt
to place natural gas appliances back in service yourself. A licensed plumber
or contractor will check, clean, repair and pressure test all gas pipes,
which may have been clogged with mud or debris.
Damage could
also occur to switches, controls, thermostats, furnace heat exchangers,
burner and pilot parts and rusting metals parts, to name a few. Again,
any reconditioning or repair work to natural gas appliances must be performed
by a licensed plumber or contractor.
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